Congratulations Westminster Canterbury at Home for your recent deficiency-free home health survey.
Along with their deficiency-free hospice survey in 2019, Westminster-Canterbury at Home is now a Deficiency-Free agency! We caught up with Rachel Jordan, Assistant Administrator at Westminster-Canterbury at Home, to talk about the agency’s recent accomplishment. Click the article below to read more.
“The US House of Representatives has passed a bill that would increase Hospice oversight. The bill moves hospice survey frequency from every 3 years to 2 years and includes civil monetary penalties for certain deficiencies. Not yet enacted, the bill will now move to the Senate for consideration. Click below to read the full article “
WHV CEO, Ferne Moschella, received the LeadingAge Virginia Vision Award. The vision award recognizes a nonprofit leader who embodies innovation, guides quality care and services for seniors in the present, but is not content to simply wait for the future. They want to shape it. After 20 years of being a true visionary for Warm Hearth Village, we all know what a wonderful world it is with Ferne Moschella in it.
As CMS resumes target and probe hospice audits, agencies have concerns that focus will be directed away from patient care and towards paperwork; also raising safety concerns that staff will be pulling records and sitting with auditors which are counter to agency safety and social distancing practice.
During the COVID-19 Pandemic, CMS issued blanket waivers allowing hospice agencies to perform some patient care through telehealth medicine. Overall, patients have a positive perception of their telehealth experience. Click to read more about the Hospice Telehealth Survey:
Westminster Canterbury at Home from Richmond, VA has earned a 5-Star rating from the Centers for Medicare and Medicaid Services. A 5-Star rating is the highest rating Home Health agencies can earn from CMS. In Virginia, only the top 5% of home health agencies achieve 5 stars. In fact, Westminster Canterbury at Home is the only 5-Star rated agency in the Richmond, VA area.
Senior Options spoke with Kevin Daignault, Administrator for Westminster Canterbury at Home about his agency’s 5-star achievement.
Dr. Nancy King, President of Senior Options and Westminster Canterbury at Home, along with John Franklin, are presenting at LeadingAge Arizona’s 2020 Virtual Conference. The topic, “Recruitment and Retention”, will discuss best recruitment practices and insight to create better employee engagement and satisfaction. For more information about the presentation: