Joan was the Director of Quality and Compliance at Senior Options for 2 years. She previously joined our team from Trinity Health at Home through Holy Cross Hospital in Fort Lauderdale, FL, where she served as the Regional Director of Home Health. Prior to that, Joan worked for The Corridor Group doing quality and operational audits, consulting, and interim leadership for Home and Community Based Services, including Home Health and Hospice. Joan returns to Virginia Beach where she previously worked for Sentara Enterprises as its Director of Operations, overseeing their Quality and Education Programs for Home Health and Hospice.

Joan has 30 years leadership experience in Home Health and Hospice, in CCRC and hospital settings. Joan also brings startup hospice experience to Senior Options having started a retirement-community based hospice in Cincinnati, OH.

Joan has a Bachelor’s Degree in Nursing from The University of Cincinnati and a Master’s Degree in Organizational Development and Positive Change Management from the Weatherhead School of Management, Case Western Reserve University.

Michelle’s experience in health care leadership spans for over 13 years. Before joining Senior Options, she served as the Administrator for Columbus Colony (the only deaf Nursing Facility in the country) where she was responsible for quality assurance and regulatory affairs, memory care, activities, policies and procedures, and resident care. Before that, Michelle served as the Vice President of Business Development for Senior Independence, now Ohio Living Home Health and Hospice, where she was responsible for growing home health and hospice by over 200% in seven owned and four partner home and community services agencies. Michelle also has 20 years of leadership experience in many Fortune 500 companies, including Gap Inc., IBM, and GTE, where she served in senior leadership positions in Sales, Marketing, and Client Services.

Michelle has a bachelor’s degree in Business Administration from Grand Valley State University, a Certificate of Economics from the University of Krakow in Poland, and a Master of Business Administration from Franklin University. Michelle is a CHAP, Certified Consultant.

As our Senior Director of Finance and Operations, Melinda is responsible for the finance, accounting, and billing team at Senior Options. And, she works with our current and prospective partners on budgeting, strategic initiatives, reimbursement, cost reports, and pro forma development.

Melinda brings over 25 years of financial management experience in the senior care environment. She has led the overall operations for six healthcare living centers, and two assisted living communities. She also has experience collaborating with multiple healthcare and state associations. Melinda currently serves as the Vice-Chair for the Virginia Society of Certified Public Accountants Board of Directors and is a member of the America Institute of Certified Public Accountants.

Melinda enjoys reading, traveling, walking, attending plays, and concerts.

Joan enjoys working with the partner network to brainstorm, empower, and help them grow their businesses.

Joan brings over 12 years of working in senior health care. Before joining Senior Options, Joan served as an iPartner Manager for Senior Independence, now Ohio Living Home Health and Hospice. She was responsible for maintaining customer service and communication with six affiliates, which were at various levels within the Home and Community Based services spectrum.

Joan has a bachelor’s degree in Marketing from The Ohio State University.

When Joan isn’t busy helping our partners, she enjoys traveling and spending time with family.

As our Director of Health Information Technology, Devyn provides management and support for all health information systems use and performance for the Senior Options national network. Additionally is responsible for the technical, clinical and financial operational procedures of the electronic health record and all ancillary information systems.

Devyn has over 7 years of health information technology and project management experience inclusive of managing and supporting electronic health record systems including implementation planning and maintenance of both physician practice and senior living systems. Devyn has a Master of Science in Healthcare Administration MSHA from Southern New Hampshire University and Bachelor of Science in Health Services Administration from Auburn University. Devyn is a Certified HIPAA Professional (CHP).
Devyn developed a passion for Senior Care while volunteering at a local hospice, skilled nursing facility and Area Agency on Aging during her undergraduate years. She enjoys traveling and outdoor activities and Calligraphy.