Home Health Compare Refresh

The January 2019 Home Health Compare refresh is available, including new quality measure results. Visit Home Health Compare to view the data. For more information, visit the Home Health Quality Reporting Program webpage.  

Additional Comments Sought on Home Health Demonstration

by Aaron Tripp Additional Comments Sought on Home Health Demonstration MEMBERS | OCTOBER 09, 2018 | BY AARON TRIPP The Centers for Medicare & Medicaid Services (CMS) is seeking additional comments on the Pre-Claim Review Demonstration for Home Health Services....

Additional Comments Sought on Home Health Demonstration

by Aaron Tripp When the proposed rule was released in May, we summarized the concept for members noting that LeadingAge recognizes that CMS must find ways to identify and combat fraud. However, instituting a “choice” demonstration that will likely harm beneficiaries...

Aging Services 2019 Funding Set for Now

October 2, 2018 by Barbara Gay "Congress marked the beginning of fiscal year 2019 on October 1 by passing H.R. 6157, legislation to fund the Departments of Defense, Labor, Health and Human Services, and Education. This measure, which covers many home- and...

Home Health and Hospice Admissions Trending Upward


Senior Options July 2019 Partner News

    Perfect hospice CHAP survey @ Westminster Canterbury Richmond at Home; Asbury Home Services and Senior Options Partnership Kickoff session held; Regulatory Alert from NHPCO; and Senior Options offers Feasibility Studies to determine home health and...

Senior Options June 2019 Partner News

Acacia Hospice recently completed CHAP Home Care Certification; Home Health agencies are preparing for the January 1 start of PDGM; and Senior Options offers Feasibility Studies to determine home health and hospice demand in your market. Learn more in the June 2019...

Senior Options May 2019 Partner News

LeadingAge Podcast on Home and Community Based Expansion is available; Lake Prince At Home achieves CHAP home health certification; Home Health Agencies preparing for CMS' January 2020 launch of PDGM; and Senior Options is available to analyze your market to determine...

Senior Options March 2019 Partner News

Senior Options is working with our electronic health records vendor & is working with our Partners to prepare for Home Health PDGM; Westminster-Canterbury Richmond at Home achieved a perfect hospice licensure survey; Senior Options President Nancy King will be...

Senior Options February 2019 Partner News

CMS has officially ended the home health agency moratoria in Florida, Illinois, Michigan and Texas, and Nancy King will be speaking at the LeadingAge Summit meeting n March. See details in the attached Senior Options Partner News: February 2019....

Senior Options January 2019 Partner News

Mennonite Home Communities of Ohio Announces Agreement with Senior Options and 2 Senior Options Partners Achieve Level 4 of NHPCO's We Honor Veterans Mennonite Home Health and Senior Services, Bluffton, OH has announced the partnership with Senior Options. “Mennonite...

November 2018 News from Senior Options

Interested in exploring the potential for home health and hospice services for your community - contact Senior Options for details on a custom Feasibility Analysis; Mennonite Home Communities of Ohio and Senior Options met for the Kickoff Session, CMS Stands by Home...

October 2018 News from Senior Options

Senior Options is hosting a Networking Reception @ LeadingAge in Philadelphia.  RSVP to join us in the Independence Ballroom at the Philadelphia Marriott Downtown! Congratulations to Westminster-Canterbury on Chesapeake Bay, on the Gold Award in the Dignity category...

September 2018 News from Senior Options

Senior Options is hosting a Networking Reception during LeadingAge, Philadelphia.  The event is scheduled for October 30th at 5:30.  Also at LeadingAge, Senior Options is honored to participate in 2 sessions: 16-A "Expanding Into Home Health and Hospice" and 97-E...

Contact Senior Options Today


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As our Director of Health Information Technology, Devyn provides management and support for all health information systems use and performance for the Senior Options national network. Additionally is responsible for the technical, clinical and financial operational procedures of the electronic health record and all ancillary information systems.

Devyn has over 10 years of health information technology and project management experience inclusive of managing and supporting electronic health record systems including implementation planning and maintenance of both physician practice and senior living systems. Devyn has a Master of Science in Healthcare Administration MSHA from Southern New Hampshire University and Bachelor of Science in Health Services Administration from Auburn University. Devyn is a Certified HIPAA Professional (CHP).
Devyn developed a passion for Senior Care while volunteering at a local hospice, skilled nursing facility and Area Agency on Aging during her undergraduate years. She enjoys traveling and outdoor activities and Calligraphy.

Joan is the President of Senior Options, a Home Health and Hospice advisory group, and Westminster-Canterbury at Home, a home health and hospice agency in Virginia Beach. She previously served as Vice President of Operations & Clinical Services for Senior Options. Joan has over 30 years of experience in Home and Community-Based Services (HBCS), Hospitals, and Life Plan Communities.

Joan’s compassion, energy, and focus have been evident throughout her career. She has expertise in implementing new Home Health and Hospice operations as well as supporting existing agencies in operational and financial improvement. In addition, she is an expert in operational audits, consulting, and leadership for Home Health and Hospice. Also, Joan is mission-focused on leadership and creating healthy organizations that bring out the best in people.

Joan has a Bachelor’s Degree in Nursing from The University of Cincinnati and a Master’s Degree in Organizational Development and Positive Change Management from the Weatherhead School of Management, Case Western Reserve University. Joan is Certified in Appreciative Inquiry.

Karen started her medical career in 1984 as a registered nurse working in the intensive care unit and medical surgical. In 1999 she began working in home health, hospice and long term care earning various certificates as a Certified Nurse Executive, CNE; a Certified Wound Care Nurse, CWCN; a Certified Oasis Coder, COS-C; and in 2006 became a Licensed Nursing Home Administrator, LNHA. Before joining Senior Options in 2022, Karen also served as a Nursing Home Administrator for CCRC a skilled nursing facility, a Director of Operations for Home Health and Hospice, a Senior Executive Director for Long-term Care, a Preceptor for the Virginia Board of LTC Administrators and as a Nursing Instructor.

Karen has a bachelor’s degree in Nursing from Excelsior College in Albany NY and a Legal Nurse Consultant Certificate from Kaplan University.

As our Senior Director of Finance and Operations, Melinda is responsible for the finance, accounting, and billing team at Senior Options. And, she works with our current and prospective partners on budgeting, strategic initiatives, reimbursement, cost reports, and pro forma development.

Melinda brings over 25 years of financial management experience in the senior care environment. She has led the overall operations for six healthcare living centers, and two assisted living communities. She also has experience collaborating with multiple healthcare and state associations. Melinda currently serves as the Vice-Chair for the Virginia Society of Certified Public Accountants Board of Directors and is a member of the America Institute of Certified Public Accountants.

Melinda enjoys reading, traveling, walking, attending plays, and concerts.

Michelle’s experience in health care leadership spans for over 13 years. Before joining Senior Options, she served as the Administrator for Columbus Colony (the only deaf Nursing Facility in the country) where she was responsible for quality assurance and regulatory affairs, memory care, activities, policies and procedures, and resident care. Before that, Michelle served as the Vice President of Business Development for Senior Independence, now Ohio Living Home Health and Hospice, where she was responsible for growing home health and hospice by over 200% in seven owned and four partner home and community services agencies. Michelle also has 20 years of leadership experience in many Fortune 500 companies, including Gap Inc., IBM, and GTE, where she served in senior leadership positions in Sales, Marketing, and Client Services.

Michelle has a bachelor’s degree in Business Administration from Grand Valley State University, a Certificate of Economics from the University of Krakow in Poland, and a Master of Business Administration from Franklin University. Michelle is a CHAP, Certified Consultant.