Our Services

The Benefits of Becoming a Member of the Senior Options Network

Senior Options enables its partners to add new service lines with much less risk, higher margins, and more bandwidth. Older adults benefit by having more predictable quality and lower costs because we can provide our partners with ways to standardize and share back-office services while retaining our separate ministries and personalities.

We all benefit from greater collaboration. We do not need to be at the mercy of other competitors, nor difficult economic times, if we manage our resources in the best manner, holding onto and strengthening each organization’s unique mission.

Turn Key Solutions

Home Health Care

Hospice Services

Continuum Management

Further Your Mission & Your Margin

By partnering with Senior Options to plan and implement Home Health Care, Hospice and Continuum Management programs, you can further your mission and margin.

  • Leverage reimbursement to serve seniors at the point of need
  • Care for seniors across the post-acute care continuum
  • Extend your mission to serve seniors in the greater community at broader income levels
  • Control the quality of care you deliver
  • Further position your organization as experts in aging services
  • Navigate and survive within the new health reform environment
  • Diversify your revenue sources
  • Reduce the risks and worries associated with trying to do this on your own

Leveraging Your Team’s Time and Focus

Value can be found with Senior Options’ significant group purchasing discounts, shared services and educational opportunities. But another value of our Senior Options network is the ability to create a space for home care and hospice leaders to connect with and learn from each other and share best practices.
We know that quality, stewardship and growth are all generated by the same thing – strong, effective leaders who continually look for ways to bring out the best in their teams.

Speed to Market

We can augment your existing leadership and bring you to market quickly.

Cost Savings and Cost-Sharing

Partnering with Senior Options is the most cost-effective way to launch your Medicare-certified services.

Expertise and Experience From Day One

We have successfully started and operated 15 senior living based home health and hospice agencies. We understand the mission, the resident’s needs, and the expectation for quality.

Revenue Cycle and Reimbursement Management

Senior Options provides oversight to the clinical, reimbursement, and billing components of revenue cycle management.

Leverage Your Team's Time and Focus

When working with Senior Options, you will be able to work in multiple markets and build your organization’s platform for home health and hospice.

Quality Management

With regular operations and quality reviews, you can be sure your mission and reputation are preserved and enhanced.

Contact Senior Options Today

 

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Call 757-496-1740
Contact Us
Speak with a representative today!
or fill out our contact form.
Speak with a representative today!
Contact Us
Call 757-496-1740
or fill out our contact form.

As our Director of Health Information Technology, Devyn provides management and support for all health information systems use and performance for the Senior Options national network. Additionally is responsible for the technical, clinical and financial operational procedures of the electronic health record and all ancillary information systems.

Devyn has over 10 years of health information technology and project management experience inclusive of managing and supporting electronic health record systems including implementation planning and maintenance of both physician practice and senior living systems. Devyn has a Master of Science in Healthcare Administration MSHA from Southern New Hampshire University and Bachelor of Science in Health Services Administration from Auburn University. Devyn is a Certified HIPAA Professional (CHP).
Devyn developed a passion for Senior Care while volunteering at a local hospice, skilled nursing facility and Area Agency on Aging during her undergraduate years. She enjoys traveling and outdoor activities and Calligraphy.

Joan is the President of Senior Options, a Home Health and Hospice advisory group, and Westminster-Canterbury at Home, a home health and hospice agency in Virginia Beach. She previously served as Vice President of Operations & Clinical Services for Senior Options. Joan has over 30 years of experience in Home and Community-Based Services (HBCS), Hospitals, and Life Plan Communities.

Joan’s compassion, energy, and focus have been evident throughout her career. She has expertise in implementing new Home Health and Hospice operations as well as supporting existing agencies in operational and financial improvement. In addition, she is an expert in operational audits, consulting, and leadership for Home Health and Hospice. Also, Joan is mission-focused on leadership and creating healthy organizations that bring out the best in people.

Joan has a Bachelor’s Degree in Nursing from The University of Cincinnati and a Master’s Degree in Organizational Development and Positive Change Management from the Weatherhead School of Management, Case Western Reserve University. Joan is Certified in Appreciative Inquiry.

Karen started her medical career in 1984 as a registered nurse working in the intensive care unit and medical surgical. In 1999 she began working in home health, hospice and long term care earning various certificates as a Certified Nurse Executive, CNE; a Certified Wound Care Nurse, CWCN; a Certified Oasis Coder, COS-C; and in 2006 became a Licensed Nursing Home Administrator, LNHA. Before joining Senior Options in 2022, Karen also served as a Nursing Home Administrator for CCRC a skilled nursing facility, a Director of Operations for Home Health and Hospice, a Senior Executive Director for Long-term Care, a Preceptor for the Virginia Board of LTC Administrators and as a Nursing Instructor.

Karen has a bachelor’s degree in Nursing from Excelsior College in Albany NY and a Legal Nurse Consultant Certificate from Kaplan University.

As our Senior Director of Finance and Operations, Melinda is responsible for the finance, accounting, and billing team at Senior Options. And, she works with our current and prospective partners on budgeting, strategic initiatives, reimbursement, cost reports, and pro forma development.

Melinda brings over 25 years of financial management experience in the senior care environment. She has led the overall operations for six healthcare living centers, and two assisted living communities. She also has experience collaborating with multiple healthcare and state associations. Melinda currently serves as the Vice-Chair for the Virginia Society of Certified Public Accountants Board of Directors and is a member of the America Institute of Certified Public Accountants.

Melinda enjoys reading, traveling, walking, attending plays, and concerts.

Michelle’s experience in health care leadership spans for over 13 years. Before joining Senior Options, she served as the Administrator for Columbus Colony (the only deaf Nursing Facility in the country) where she was responsible for quality assurance and regulatory affairs, memory care, activities, policies and procedures, and resident care. Before that, Michelle served as the Vice President of Business Development for Senior Independence, now Ohio Living Home Health and Hospice, where she was responsible for growing home health and hospice by over 200% in seven owned and four partner home and community services agencies. Michelle also has 20 years of leadership experience in many Fortune 500 companies, including Gap Inc., IBM, and GTE, where she served in senior leadership positions in Sales, Marketing, and Client Services.

Michelle has a bachelor’s degree in Business Administration from Grand Valley State University, a Certificate of Economics from the University of Krakow in Poland, and a Master of Business Administration from Franklin University. Michelle is a CHAP, Certified Consultant.